Frequently Asked Questions

What kind of wax do you use?
We use a luxury coconut apricot crème wax with a small amount of food-grade paraffin. It burns clean and is made from renewable sources. It’s gluten-free, toxin-free, paraben-free, and phthalate-free.

Are your candles safe for indoor use?
Yes. Our candles are made for indoor use with cotton wicks that provide a clean, even burn when used properly.

How do you describe your scents?
Our scents are inspired by Nordic nature and culture, designed to evoke emotion and memory. We use high-quality, phthalate-free fragrance oils. Because fragrance is personal, we do not offer refunds or exchanges based on scent preference.

How long do your candles burn?
Burn time varies, but our 10 oz candles typically burn for 40+ hours with proper care.

Are your candles cruelty-free?
Yes, they are vegan and cruelty-free.

What should I do if my candle tunnels?
Burn your candle long enough to create a full melt pool across the top. Tunneling can correct itself as the candle burns down.

How do I place an order?
Shop on our website, add items to your cart, and check out.

What are your shipping options?
We offer standard and expedited shipping via USPS or UPS. Orders ship within 3–5 business days. Shipping times and costs vary by location. We may delay shipping during extreme heat to protect your candles. We are not responsible for incorrect shipping addresses.

Do you ship internationally?
Not yet, but we plan to in the future. Shipping costs and delivery times will vary by location and customs.

What is your return policy? If you don’t love your candle, you can return it within 14 days of delivery for a refund, with conditions. Please see our full policy for details.